Yes. You can cancel your reservation anytime until 48 hours before the first day of the rental with a full refund except Babonbo service fee.

You can change your reservation by contacting our customer service via phone or Whatsapp. International Support Line: +44 1386571843 // Italian Support Line: +39 3518003258 // Whatsapp Only Support Line: +44 7427 401350

Yes, our providers are required to adhere to high hygiene standards. Each baby equipment is cleaned and sanitized before each rental.

In order to protect providers rights, Babonbo charges the deposit value that has been indicated and discussed upon between providers and Babonbo before approving the product listings to be on the platform. This is usually the second hand market value of the item.

Our providers can only deliver the equipment and can show you how to install it. Customers will need to install equipments by themselves.

Babonbo charges 15% of the rental value in order to bring customers and providers together in a seamless experience by maintaining the platfrom, processing payments, supporting and protecting the rights of both parties.

Credit cards can be declined for a number of reasons. Babonbo generally isn't notified of the specific reason. First, check that you're entering your credit card number correctly, that your card has available funds, and that your card hasn't expired. Second, check with your credit card provider. If still having issues, please contact our support line, we will check our payment platform. // International +44 1386571843 // Italian +39 3518003258

Always try to book your rentals as soon as your travel plans are set. Keep in mind that in high seasons such as spring, summer, Thanksgiving and Christmas; our providers receive a lot of requests. If you feel late to book your rental or an unexpected trip plan appears, please contact our providers via chat from provider's profile to see their availability. Also please do not hesitate to contact our support line invcase of inquires International +44 1386571843 // Italian +39 3518003258. We are always here to find the best solution for your needs.

No, the only available payment methods are credit or debit card.

Rental duration starts from the day of equipment delivery until the day of item pick-up. (Pick-up day is included)

You can rent baby equipments for minimum 1 day. Same day delivery and pick-up options are available but you need to check with our providers about their availability.

Most of the time, our providers have different pricing for long term rentals. Rentals longer than 7 days are usually discounted. You can view how much the products are discounted in product pages.

Our provider sets different delivery and pickup location. These locations are mostly airports, train and bus stations, city centers and provider's own place. If you have any questions regarding the delivery process, you can always chat with the provider before placing the order.

Every meet-up point has different costs of delivery depending on how far providers have to travel to bring the item. Cost of deliveries are decided by our providers. You can view the cost of deliveries in product pages and customize them in your checkout.

You can contact our customer support line and require assistance. We will try to find a solution for your needs. International Support Line: +44 1386571843 // Italian Support Line: +39 3518003258 // Whatsapp Only Support Line: +44 7427 401350

You can contact our customer support line and require assistance. We will try to find a solution for your needs. International Support Line: +44 1386571843 // Italian Support Line: +39 3518003258 // Whatsapp Only Support Line: +44 7427 401350

Babonbo has to protect and respect our providers' schedule and availability, that's why we do not offer refunds in cancellations in the last 48 hours.

You can always look for another provider in that city and send new order requests to a different provider.