Enter your travel destination and rental dates to see available baby gear from local providers. Send a rental request to trusted providers, mostly parents or local shops. Once they accept, they prepare and personally deliver items to your hotel, airport, Airbnb, or chosen address. After your rental period ends, the provider collects the gear. Travel light and stress-free.

Yes, each item is carefully inspected, cleaned, and sanitized by local providers before every rental to ensure your child's safety and comfort. If you receive baby gear that doesn't meet cleanliness standards, contact customer support within 24 hours of receiving the item. The provider will replace it with a similar product.

You are charged once the provider accepts your order. When you place an order, Babonbo places a hold on your credit card to check availability, but payment completes only when the provider confirms. If modifications are requested after acceptance, additional charges or refunds apply once confirmed. This clear process ensures everything is arranged before arrival.

Yes, you can cancel your order. For pending orders, contact customer service (info@babonbo.com) or the provider. For accepted orders, cancel directly from your order page. Refund eligibility depends on timing: product rentals require cancellation at least 5 days before check-in for a full refund (minus Babonbo commission), while delivery fees need 2 days' notice. Insurance fees are non-refundable.